Save yourself a lot of time and effort and don't both ordering anything online from them.
Point form the stuff that went wrong: (I ordered a mint green bike)
-Information online didn't transmit to them so they had no idea what my order was.
-After I sent them the exact order they confused my order saying that they didn't have BLUE in stock and that mint green, pink, etc. is what I could chose from. When I brought to their attention that I DID order mint green they changed their answer saying it wasn't in stock.
-I asked them multiple times WHEN they would expect it back in stock and they would never answer me. After multiple emails back and forth they asked for a second time what my exact order was.
-After a couple weeks of correspondence, the EXACT bike and colour was still listed on their website, available for another chump to order it and deal with the same *** I did.
-They charged me 20% of the total cost to refund without getting anything in return.
This is the worst experience I've ever had ordering anything online. I don't have unrealistic expectations but I did expect better than this. Stay away from this disorganized company.
Review about: Mint Green Bike.